Career Openings at Platinum Careers July 2019

 

Jobs  Vacancy : Latest Career Employments at Platinum Careers July 2019

 

Job Description : Latest Work opportunities at Platinum Careers July 2019

 

Welcome to Platinum Careers, leaders in professional HR Services. Over the years we have supported many of the country’s top organizations to recruit, source and manage the highly-skilled talent they need to succeed in an increasingly competitive world.

Global Reach, Local Touch

We are a Human resource consulting company with head office in Ikoyi, Lagos. Platinum Careers is a Uniquely African and proudly Nigerian Company offering support and services in the area of Human resource solutions with service offerings which include world class personnel outsourcing, recruitment, head hunting, training and development.

Job Title : Travel Manager

Job TypeFull Time

QualificationBA/BSc/HND

Experience10 years

Location Lagos

Job Field Travels & Tours

JOB LEVEL

Mid- Management level

MINIMUM QUALIFICATION

Degree

JOB DESCRIPTION

A Key Player in the Travel and tourism sector seeks qualified candidates to fill this role

 Candidate Profile:

The candidate shall be a young self-driven,goal- oriented,target driven knowledgeable and committed Travel manager with a good understanding of the travel industry and experience of Sales, Account Management, Sales Management, Customer/people Relationship Management.

Job Functions

Strategize and plan tour packages for all budgets

Manage and Supervise Travel consultants

Prepare competitive pricing and market strategies

Liaise with sales and marketing to create attractive offers

Use promotional techniques and prepare promotional materials to sell itinerary tour packages

Handle unforeseen problems and complaints and determine eligibility for money returns

Drive self to reach the revenue and profit targets

Oversee day to day operations in the office

Mandatory Requirements:

Must possess sound knowledge and understanding of the Travel Industry.

Must be IT savvy and abreast of Travel trends.

Must possess good relationships with stakeholders in the industry.

Must be sales target oriented with a good sales achievement track record

Must be able to start and finish the sales process

Highly intelligent and can work under pressure with little or no supervision.

Adaptability to a proactive and flexible approach to work and be comfortable with a dynamic environment with constantly changing priorities.

Tenacity, Loyalty, Commitment, Passion, Drive.

Other Requirements and Qualifications:

Education and Training:

Must possess a good university degree

Possession of relevant Travel certifications is also an added advantage.

Work Experience:
A minimum of 10 years related experience in the Travel and Tourism sector.
Skills:

Excellent sales and negotiation skills.

Account management skills.

Excellent communication and people skills.

Strong Presentation skills.

Report and proposal writing skills.

Strategic planning and organizational skills.

Customer profiling and complex solutions selling skills.

Strong problem-solving and analytical skills

Ability to build and maintain strong and meaningful relationships across all level of stakeholders in an account.

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Job Title : Travel Sales Manager

Job TypeFull Time

QualificationBA/BSc/HND   MBA/MSc/MA

Experience10 years

Location Rivers

Job Field Sales / Marketing / Retail / Business Development

JOB LEVEL

Mid- Management level

MINIMUM QUALIFICATION

Degree, MBA is an added advantage

JOB DESCRIPTION

Responsible for managing local and regional sales and marketing experience.

RESPONSIBILITIES

Conduct extensive market research on the business environment and continuous gathering of information throughout the life of the business.

Develop strategic plans and sales strategies to promote profitability

Develop marketing strategies and serve as primary strategy adviser to the marketing business unit and management.

Conduct periodic analysis of business data

Set sales quotas.

Advise the sales representatives on ways to improve sales performance.

Analyze sales statistics gathered to determine sales potential and inventory requirements to monitor customers.

Build client relationships and network with other prospective partners, vendors, agencies and establish a support group.

Forecast future sales team expenditure.

Enhance existing revenue streams and develop new ones.

Mandatory Requirements:

Must possess sound knowledge and understanding of the Travel Industry.

Must possess good relationships with stakeholders in the industry.

Must be sales target oriented with a good sales achievement track record.

Must be able to start and finish the sales process

Highly intelligent and can work under pressure with little or no supervision.

Adaptability to a proactive and flexible approach to work and be comfortable with a dynamic environment with constantly changing priorities.

Tenacity, Loyalty, Commitment, Passion, Drive.

Other Requirements and Qualifications:

Education and Training:

Must possess a good university degree

An MBA is also an added advantage.

Work Experience:
A minimum of 10 years related experience in Sales and the Travel and Tourism sector.

Skills:

Excellent sales and negotiation skills.

Accunt management skills.

Excellent communication and people skills.

Strong Presentation skills, Report and proposal writing skills.

Strategic planning and organizational skills.

Customer profiling and complex solutions selling skills.

Strong problem-solving and analytical skills

Ability to build and maintain strong and meaningful relationships across all level of stakeholders in an account.

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Job Title : IT/Website Manager

Job TypeFull Time

QualificationBA/BSc/HND

Experience7 years

Location Lagos

Job Field ICT / Computer

MINIMUM QUALIFICATION

Degree

JOB DESCRIPTION

Responsible for planning, conceptualizing, strategizing, supervising and implementing graphic design elements in an effective way within the organisation.

Participate in designing and redesigning computer graphics, web page graphics, logos,illustrations, advertisements, brochures and many other forms of visual communication.

Analyze and plan the framework of design according to the laid out concept and established specifications of the project.

Ensure that the delivered products or services adhere to the policies and standards of the company.

Provide direction on required hard and software as may be needed for an efficient and effective output of the creative unit.

Interpret, gain and communicate insights on the target audience and use these effectively in the execution of all creative material.

Design, develop and direct employee exercises, discussions and simulations.

Ensure all round compliance of creative material to all Brand elements including Corporate and visual identities and brand value proposition.

Provide quality control over concepts and projects to ensure brand consistency.

Ensure that every creative execution meets all quality assurance parameters as set out in the brand manual.

Manage multiple creative execution projects from concept through to completion.

Develop, recommend and monitor corrective and preventive actions.

Manage concepts, oversee and fulfil copywriting responsibilities, and lead all creative development processes and executions.

Qualification/Requirements

Bachelor’s Degree in Marketing or a related discipline.

Minimum of 7 years’ experience

Excellent creative and innovative skills

Strong oral and written communication skills

Extremely convincing with good presentation skills

Strong project management and organizational skills

Knowledge of interactive design including best practices in technology, usability and user experience

Ability to handle multiple projects and prioritize different tasks

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Job Description : Travel Consultant

Job TypeFull Time

QualificationBA/BSc/HND

Location Lagos

Job Field Travels & Tours

Details:

Job Description – Travel Consultant

Our client is looking for Travel Consultant (Customer Service Agents) that will be the liaison between their

company and its current and potential customers. The successful candidates will be able to

accept ownership for effectively handling customer complaints and inquiries keeping

customer satisfaction at the core of every decision

Duties

Dealing with enquires via telephone or email

Attending to reservation, ticketing reissues and refund requests. Domestic andnInternational travel requests

Advise customers on international visas needed/ cancellation/change fees.

Develop on going professional relationships with corporate clients.

Managing client issues.

Preparing quotes and distribution of travel itinerary.

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when the need arises.

Build sustainable relationships and engage customers by going the extra mile

Keep records of all conversations in our call center database in a comprehensible manner

Meet individual/team qualitative and quantitative targets

Ensuring a positive Customer Experience throughout the customer life cycle.

Ensuring that Customer Feedback is used to improve the website, communication and internal processes where applicable

Monitoring and ensuring the smooth operations of all customer communication channels

Other duties consistent and within the scope of the position

Ad-hoc projects and support

Knowledge and Skills

Strong GDS skills (preferably Amadeus) is mandatory

Reissues refund processing and complex bookings.

Good computer and Internet skills.

Geographical and Industry awareness

Ability to digest information from the internet and GDS system.

Strong relational and communication skills.

Strong oral, writing, negotiation and networking skills

Good interpersonal skills and telephone manner.

Be able to gain customer trust and close bookings immediately.

Accurate administration skills to ensure 100% accuracy on customer booking.

Stress management.

Method of Application

Use the link(s) below to apply on company website.

Travel Manager

Travel Sales Manager

IT/Website Manager

Travel Consultant